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Shipping & Returns

Payments

We can accept payment either by PayPal (using a PayPal account or using your credit/debit card) or by cheque. Simply select your payment preference during the checkout procedure.


If you want to pay by cheque then complete your order and send the cheque to us at the address below. Your order will be taken from stock and held for up to 7 days whilst we wait for your cheque to arrive in the post.

Orders will only be taken for available stock.

Orders for postal orders should be accompanied with a cheque made payable to 'Ideal Trading'. These orders will be dispatched as soon as the funds have cleared.

Delivery within the UK

Orders are usually dispatched the same or next working day although sometimes it may take a couple of days before dispatch. If you are in a hurry for an order then please call or email us to check dispatch times. Orders are sent by Royal Mail First Class post.

Delivery is charged according to total weight.

upto 750g - 2.95
upto 1kg - 4.95
over 1kg - 5.95

Delivery is free for all orders over 60.

Delivery outside of the UK

Orders are sent airmail and the cost includes International Signed For delivery for extra security and speed.

Delivery is charged at cost according to total weight. Please check the shipping estimator in the shopping basket for actual cost. Please note that the maximum weight for non-UK deliveries is 2kg.

Defective Goods

Any goods found to be defective must be returned to us as soon as possible for a full refund (including your postage) or a replacement. Please contact us immediately if you find your goods to be defective.

Returns

You may return any goods to us within 14 days of purchase for a full refund. We will not refund the cost of post and packaging. All returned goods must be returned in a saleable condition. Refunds will be issued within 14 days of receipt of returned goods.

Please use the enclosed returns slip and address sticker if possible when returning goods. The address for returns is:

Ideal Trading
Foryd
Borth Crossroads
Abergele
Denbighshire
LL22 9SB

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